We reserve the right to remove, suspend or make changes to our website at any time, without prior notice.

We reserve the right to change these terms and conditions without notice. By using this site, you agree to be bound by the terms and conditions and it is your responsibility that you check to ensure you are aware of the current terms and conditions. We therefore recommend that you review these terms and conditions each time you visit the website.

These terms and conditions are governed by and will be construed in accordance with the laws of New Zealand, and you submit to the non-exclusive jurisdiction of the Courts of New Zealand. If at any time we do not enforce any of these terms and conditions or grant you time or other indulgence, we will not be construed as having waived that term or condition or our rights to later enforce that or any other term or condition. Further, if any part or provision of these terms and conditions is deemed to be invalid, unenforceable, or illegal, the remaining provisions shall remain in full force and effect.

Users outside New Zealand:

This website (www.arrowuniforms.co.nz) is operated by us from New Zealand. The information on our website may not be appropriate or available for use in other jurisdictions. If you choose to access our website from a jurisdiction other than New Zealand, you do so on your own initiative and you are responsible for compliance with any applicable laws of that jurisdiction.

The design and content contained within our website is intellectual property which is either owned or licenced by Arrow Uniforms. The website is intended solely for your personal non-commercial use. Any use of our website and its content for purposes other than personal non-commercial use is prohibited without our prior written permission.

You may not systematically extract and/or utilise parts of the content of our website and, you may not utilise any data mining, robots or similar data gathering and extraction tools without our prior written permission. You may not create and/or publish your own database that features content on this website (e.g., our prices and product listings) without our prior written permission.

Each of the various trademarks, product names, company names and corporate identities represented on our website are the property of the individual companies, used by us with their permission, and are not to be reproduced or used without the express permission of its owner.

Arrow Products NZ Limited Communications are subject to the following terms.

All/any email and any attachments are confidential and intended exclusively for the person to whom the email is addressed. If you are not the intended recipient, do not read, copy, disclose or use the contents in any way. Please notify us immediately by return email and destroy the email and attachments.

Arrow Uniforms does not accept any liability for any changes made to any email or attachments after sending by Arrow Uniforms. You should scan any/all email and attachments for viruses. Opinions expressed are not necessarily those of Arrow Uniforms. Arrow Uniforms accepts no liability for any loss, damage or consequence, whether caused by our own negligence or not, resulting directly or indirectly from the use of any email and attachments.

When you place an order on our website, you are making an offer to buy the goods and/or services. All orders are subject to acceptance by Arrow Uniforms. Arrow Uniforms is not bound to accept any order. Arrow Uniforms may use their discretion to cancel or change an order. When you place an order, you will be required to provide details to enable us to fulfil and deliver the order to you.

We have made every effort to display the products featured as accurately as possible. The equipment you use to view our website may impact on the display of our products. We do not guarantee that the colour, texture, or detail of the product shown on your screen will accurately reflect the actual product.

Measurements and Sizes provided on our website site are approximate only.

We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.

Goods are subject to availability. If an item you have ordered becomes unavailable or is temporarily out of stock, we will notify you as soon as possible.

We reserve the right to limit quantities or limit the number of products customers can purchase in a single transaction.

Prices are displayed in New Zealand dollars, exclusive of goods and services tax (GST). We have made every effort to provide accurate pricing information on our website. In the event of a pricing error on our website, we reserve the right to cancel any orders placed with incorrect pricing.

Arrow Uniforms reserve the right to change any aspect of our product information at any time without notice.

Promotions: Promotions are available only while stocks last. Discounts are off the regular retail price and not available in conjunction with any other offer. These may replace other offers.

Clearance: Clearance offers are available only while stocks last. Stock is strictly limited, first in, first served. Pricing reflects the clearance price (prices as marked), no other discount applies. Clearance offers are excluded from any other promotion and sales are final.

Products displayed on our website are subject to availability from our distribution centre, or from our suppliers. We have made every effort to provide accurate stock availability information on our website, however, we do not guarantee that if a product is classified as being “in stock” that stock will be available either at our Distribution Centre and/or Showroom, or from our Suppliers.

Arrow Uniforms are committed to providing you with a safe and secure shopping experience. All payments completed via our website are encrypted to protect our customers.

For detail on how we use and store personal information, please see our Privacy Policy.

We have made every reasonable effort to ensure the accuracy of information provided on our website, however, errors and omissions may occur. Arrow Uniforms does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation, or omission whether negligent or otherwise, contained on this website and any other website linked to this website. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.

Arrow Uniforms makes no representations or warranties of any kind, express or implied as to the operation of this site or the accuracy of information, content, materials, or products included on this site, except as otherwise provided under applicable New Zealand law.

Arrow Uniforms reserve the right to change any aspect of the website at any time without notice.

Arrow Uniforms do not guarantee that any file or program available for download and/or execution from or via this site is free from viruses or other conditions which could damage or interfere with data, hardware, or software with which it might be used. You assume all risk of use of all programs and files on this site, and you release Arrow Uniforms entirely of all responsibility for any consequences of its use.

For your convenience we have provided links to third party websites. Arrow Uniforms are not responsible for the condition or content of those sites. Arrow Uniforms make no representation or warranties of any kind as to the operation (including privacy and security) or accuracy of information or content on third party websites.

You access those websites and/or use the site's products and services solely at your own risk. Arrow Uniforms are not liable for any loss or damage arising from your use of these websites.

In addition to the above General Website Terms and Conditions, the following terms and conditions of sale apply to all purchases by you through our website. By completing a purchase order, you are stating that you agree to be bound by all terms and conditions.

Acceptance of Orders: Dispatch of orders is subject to stock availability, and you will be advised if a product is unavailable. To the maximum extent permitted by law, we will not be liable to any person if we decline to fulfil, or are unable to fulfil, an order.

Prices: We will charge you the retail price shown on the website at the time you submit your order. You may also be charged additional delivery fees.

Payment: You may pay online by MasterCard or Visa.

Delivery of goods are subject to our Freight Policy.

Any return of goods is subject to our Returns Policy.

Once your order is confirmed we may be unable to change or cancel any aspects of your order. Please carefully check your order details before completing payment of the order.

To protect our customers and services, we reserve the right to cancel orders or request other methods of payment for orders received.

Nothing in these terms and conditions will limit or affect your rights as a consumer under the Consumer Guarantees Act 1993 to the extent that such limitation or other contracting out is prohibited by that Act.

To the maximum extent permitted by law:

• we exclude all warranties, descriptions, representations or conditions in relation to the goods and/or services provided by us implied by law, trade, custom or otherwise.
• where goods are advertised with reference to photograph(s) we will endeavour to deliver the corresponding goods, however, we do not warrant that the goods we deliver to you will be identical to those displayed in the photograph(s);
• our liability for any claim, damages, loss or expense related to the supply by use of goods or services is limited to the cost paid by you for such good or services.
• we will not be liable, whether in contract, tort (including negligence) or otherwise for any indirect, consequential, or special loss or damage, or loss of profits, loss of data, loss of savings and loss of opportunity.