Contact Us
At Arrow Uniforms, we’re here to help. Whether you’re checking on an order, planning a showroom visit or just have a question, our team is ready to assist.
Choose the option that suits you best and we’ll make sure you’re looked after.
Our Locations
We proudly serve businesses across New Zealand and Australia, providing high-quality uniforms wherever you need them.
For Australian support, the contact details are the same, or visit our Australian website: arrowuniforms.com.au or log in to MyArrow Australia.
Wellington – Head Office & Showroom
📍 Address: 3 Barley Mow Lane, Silverstream, Upper Hutt, 5019
🕒 Hours:
Monday – Friday: 8:00 AM – 5:00 PM (excluding Public Holidays)
🛒 Showroom Hours:
Monday – Friday, 8:00 AM – 4:30 PM
Visits are by appointment so we can ensure the items you’d like to view or fit are ready when you arrive.
Christchurch – Office & Showroom
📍 Address: 7B Pilgrim Place, Sydenham, Christchurch 8011
🕒 Office Hours:
Monday – Friday: 8:00 AM – 5:00 PM (excluding Public Holidays)
🛒 Showroom Hours:
Monday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 2:30 PM
Planning a visit? Call ahead so we can ensure the items you'd like to view or fit are ready when you arrive.
FAQs
We aim to respond to all enquiries within 24 hours (Monday–Friday). Our team works hard to reply as quickly as possible. If your request is urgent, please call us at 0508 643 676.
We offer a huge range of uniforms, and not everything is listed online. If you're looking for something specific, it's always best to enquire.
✔ We can source or make just about anything – Our extensive supplier network and custom manufacturing options mean we can help find the perfect solution for your needs.
✔ Custom orders available – Need branded or bespoke uniforms? Visit our Bespoke & Custom Uniforms page or contact us to discuss your options.
✔ Business accounts & bulk orders – We offer tailored uniform solutions for companies of all sizes.
📧 Email us at info@arrowuniforms.co.nz or call 0508 643 676 to find out what’s possible.
Ordering with Arrow Uniforms New Zealand is easy! You can:
📧 Order via email: Send your request to info@arrowuniforms.co.nz
📞 Order by phone: Call us on 0508 643 676 (NZ Free) or 04 589 5888 (Wellington Head Office)
🌐 Order online: Browse and purchase directly here, or log in to MyArrow New Zealand to manage your orders
🏢 Visit our showrooms: Book an appointment at our Wellington or Christchurch locations to try on or purchase garments
Australian customers can place orders directly via our sales and customer service team using the same contact details:
📧 Email: info@arrowuniforms.co.nz
📞 Phone: 0508 643 676 (NZ Free) | 04 589 5888 (Wellington Office)
Or visit arrowuniforms.com.au to learn more and log in to MyArrow Australia to manage your orders.
You can track your order by logging into MyArrow or using the tracking details provided in your shipping confirmation email. If you need further assistance, please contact us with your order number.
We offer returns and exchanges within 30 days of delivery. Please visit our Returns & Exchanges page for full details and to start a return request.
Yes! You can visit our Wellington or Christchurch showroom to try on uniforms. If you're unable to visit, we may be able to send samples for sizing—please contact our team to check availability.
Yes! We offer a range of branding options, including embroidery, heat press prints, and more.
To explore our branding services, visit:
🔹 Arrow Branding – Overview of all branding options