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Our Values
At Arrow, our values aren’t just posters on the wall — they’re principles we live by. They shape how we work, how we serve our customers, and how we support each other. From trusted partnerships to fast, thoughtful service, these values drive every decision we make — and keep us focused on what really matters: helping people do their best work in uniforms they can feel proud of.
Clothes That Work
Arrow is a New Zealand-based uniform specialist, proudly designing and supplying garments that help people feel confident, safe, and comfortable at work.
We create uniforms that reflect identity and purpose — delivering fit-for-purpose solutions across healthcare, hospitality, corporate, beauty, and trade industries.
Our range includes garments we manufacture in-house, alongside pieces sourced from trusted local and international suppliers. Every product we offer is selected with care, tailored to meet the practical needs of your team and the professional standards of your brand.
Our Core Values
Trust
We believe great service starts with trust. From first enquiry to long-term partnership, we take the time to understand your needs and offer solutions that genuinely work for you — no pushy sales, just honest, helpful support you can count on.
Fast & Agile
We know things move fast. Whether you're scaling up, restocking in a hurry or managing last-minute changes, we act quickly and adapt to meet your timeline — without compromising on quality or service.
Passionate & Knowledgeable
We care about uniforms, and it shows. Our team brings industry knowledge, technical expertise and genuine enthusiasm to every interaction — helping you find what fits, what performs, and what reflects your brand best.
Excellence
From fit to finish, we aim to deliver world-class quality in every detail. That means uniforms that look sharp, feel great, and perform under pressure — backed by service that’s accurate, consistent, and genuinely helpful.
We stand by what we do. If something needs fixing, we fix it. If there’s a challenge, we face it. We take pride in getting it right — and in making sure you feel supported, informed, and confident every step of the way.
Clothes That Care
At Arrow, we believe uniforms should do more than look good and perform well — they should reflect care for the people who wear them, and the world we all share.
Our commitment to sustainability is woven through everything we do. From responsibly selected materials and waste-conscious manufacturing to our AROUND® uniform recycling programme, we’re focused on reducing our impact while improving the way people work.
We also partner with organisations doing good in our communities — because clothing has the power to support, uplift, and make a difference. Whether it’s keeping teams comfortable on the job or backing causes that matter, we’re proud to create clothes that care.
Our Partnerships
We are proud to support local organisations that are going above and beyond for their causes; Like Champions Intitiative (formerly Billy Graham Youth Foundation) who inspire and build communities, Breast Cancer Cure who are raising funds and awareness for crucial research, and Rapid Relief Team who step in and support communities after disasters such as Cyclone Gabriel.
Champions Initiative
Arrow is proud to support the Champions Initiative (formerly the Billy Graham Youth Foundation), an organisation dedicated to helping young people grow in strength, confidence, and leadership through community-based boxing academies.
As part of this partnership, we donate our Arrow Boxing Bags — filled with responsibly shredded, end-of-use garments from the AROUND® programme — to support their training environments. It’s one way we give retired uniforms a second life while backing initiatives that build resilience and purpose in the next generation.
Watch our visit to Naenae Boxing Academy
Learn more about Champions Initiative
Breast Cancer Cure (BCC)
Arrow is proud to support Breast Cancer Cure, working together to raise awareness and fund life-saving research. Through long-standing partnership, we’ve contributed to their mission via custom product collaborations, fundraising efforts, and sustained awareness.
This includes our dedicated BCC Collection — featuring pink scrubs, laundry bags, masks and support badges — as well as initiatives like the 100 Challenge and our special-edition Cookie House campaign.
Together, we’re helping fund over 28 years of research to make breast cancer a survivable illness for all.
Rapid Relief Team (RRT)
Arrow is proud to support the Rapid Relief Team (RRT), a global initiative delivering practical help and compassionate care to people in crisis — whether through emergency response, food security, mental health outreach, or disaster relief.
We’re grateful for the opportunity to stand behind the work RRT does across Aotearoa, supporting their mission to bring comfort, dignity, and practical aid to those who need it most. Whether it’s helping families affected by floods or providing relief during hardship, their values align closely with ours — care, service, and showing up where it counts.
"We're here to help clients lift their brand and bring it to life. It’s really cool when someone says ‘wow’ — that’s what we try to do, so their staff feel great about what they’re wearing.”
— Des Ford, Founder