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Terms & Conditions

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Terms & Conditions

 

Online Service Terms and Conditions

 

This Terms and Conditions document (together with the Delivery Options and Return Policy pages on this site) governs the use of Arrow Uniform's Online Service (the Service) including shopping and participation in promotions run by Arrow Uniforms. By using the Service, you agree to be bound by this document (and those pages). You can access this document at any time from the bottom of any page of the site.

Purchasing from Arrowuniforms.co.nz

Arrow Uniforms shopping gives customers convenient, quick, easy and secure shopping.

Products displayed on the site shopping areas can be purchased using a secure online Mastercard and Visa transaction facility. Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfilment. You will be asked to register as a member of Arrow Uniforms. Apart from the many member benefits, including receiving regular emails containing special deals, your shopping address details will be filed saving you the effort of entering these details each time you checkout.

Pricing

All prices and delivery charges on our site are in New Zealand dollars (NZ$) and include New Zealand GST (if any). We reserve the right to alter prices and delivery charges for any reason at any time. If this should happen after you have placed an order, we will contact you prior to processing it.

If you order products for delivery outside New Zealand, or where the products are shipped from overseas by Arrow Uniforms, the products may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of these duties and taxes. Where the products are shipped from overseas to New Zealand, you agree that you act as importer of them and they are for private use only. Further, where the value of a single consignment exceeds the prevailing New Zealand low value GST threshold, it is likely that you will incur import GST on them.

The supplier will not be liable or responsible for any failure to perform, or delay in performance of, any of its obligations under its contract with you that is caused by an event outside its reasonable control.

Contracts for the purchase of products using the Service, and any dispute or claim arising out of or in connection with them or their subject matter or formulation, will be governed by New Zealand law. Any such dispute or claim shall be subject to the non-exclusive jurisdiction of the New Zealand courts.

Security

We use the secure Hosted Payment page solution from DPS to process online orders. Customers can see their cards being authorised in real time, all in an SSL secure environment. The Hosted Payment page enables us to offer customers a safe and speedy online shopping experience.

DPS is committed to protecting the security of your data. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities secured by the latest in surveillance and security technology. When we transmit sensitive information (such as a credit card numbers) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Credit card details stored on site are encrypted using 168bit 3DES encryption. DPS is also certified AIS compliant.

Contact Details

If you have any queries regarding shopping with Arrow Uniforms, please email sales@arrowuniforms.co.nz or call 050 UNIFORM.

Use of the Service by You

Your right to use the Service is personal to you. You may not authorise others to use the Service, and you are responsible for all of your own use of the Service.

You may not download, modify, transmit, or otherwise use any material from the Service for public or commercial purposes.

The Service's content, information and advice is free of charge (unless otherwise stipulated). However you are responsible for your own network and connection charges.

Other than connecting to Arrow Uniform's servers by HTTP requests using a web browser, you may not attempt to gain access to Arrow Uniform's servers by any means - including, without limitation, by using administrator passwords or by masquerading as an administrator while using the Service or otherwise.

You agree not to disrupt, modify or interfere with the Service or its associated software, hardware and servers in any way and you agree not to impede or interfere with others' use of the Service. You further agree not to alter or tamper with any information or materials on, or associated with, Arrow Uniforms and/or the Service.

Copyright

Arrow Uniforms Limited is the owner of the copyright and other intellectual property rights in the material contained in the Service or is permitted by the owner to use such material. No permission is given in respect of the use of such mark or rights, and such use may constitute an infringement of the owner's rights.

Disclaimer

This Service provides general information about Arrow Uniforms Limited and its subsidiaries and the products and services they offer. The information contained in the Service has been prepared solely for the purpose of providing information about Arrow Uniforms, its subsidiaries and the services and products they offer. Arrow Uniforms reserves the right to change, delete or move any of the material on the Service at any time without notice.

Arrow Uniforms and its affiliates shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access the Service. This includes viruses alleged to have been obtained from the Service, your use of or reliance on the Service or any of the information or materials available on the Service, regardless of the type of claim or the nature of the cause of action.

Changes

Arrow Uniforms has the right to revise and amend this Terms and Conditions document from time to time.